Refund & Credit Policy

We do not issue refunds. The only exception is the Active Network Insurance Program, which appears at checkout and must be selected and paid for at the time you register. It cannot be added later.

Cancellations are handled through program credit instead, as outlined below.

Credit toward a future program is based on when you submit your request:

• •45 or more days before the program starts: full credit
• •Fewer than 45 days before the program starts: 50% credit
• •Once the program has started: no credit

Credit may be applied to any Pro Ambitions Hockey Collective camp, clinic, or group skills sessions. Credit cannot be applied to private lessons.

You may transfer to a different program or location at no charge if you request it at least 45 days before your start date. Transfers are subject to availability.

If your participant becomes sick or injured before the program begins, submit a doctor’s note with your request and we will review your case for credit.

If a participant becomes sick or injured after the program has started, a doctor’s note will allow us to credit the sessions missed.

Participants who do not attend without notifying us in advance receive no credit.

We have zero tolerance for bullying, hazing, weapons, alcohol, tobacco, drugs and controlled substances, and any behavior we consider illegal or inconsistent with Pro Ambitions Hockey Collective standards. Participants removed from a program for these reasons receive no credit.

Pro Ambitions Hockey Collective reserves the right to change a program’s dates, times, or location. If a change affects your ability to attend, you may request credit. Changes to program details are not eligible for cash refunds.

We cannot issue refunds for cancellations caused by events outside our control, including weather, facility damage or closure, natural disasters, and pandemics.

If we cancel for any other reason, you will receive a full refund of your tuition. We do not reimburse hotels, travel, or other incidental costs.